Speaking Tips

In this archive of past tips-of-the-month, you'll find answers to client questions, unique practice ideas, book recommendations, and links to some of our favorite outside resources. Feel free to browse!

Authority vs Aggression

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Workshop participants are sometimes reluctant to demonstrate more authority in their style because they fear they might be viewed as too aggressive. However, the non-verbal signals that lead to an assessment of aggression are very different from those of authority. Leaning forward when speaking, punctuating words with emphatic gestures, strong eye contact while maintaining a poker face or plastering on a phony smile are all examples of aggressive behaviors.

True authoritative signals look very different: a level head, relaxed gestures, and a direct gaze. It's helpful not to confuse authority and aggression because the two qualities often get the exact opposite result. The general population tends to respect people who are authoritative and resist people who are aggressive.

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